Edvance360 provides help desk support to all clients. Tutorials on features and tools are available in a variety of mediums to accommodate different learning styles. Below are additional resources.

Please note the Edvance360 tutorials are based on the default system settings. Edvance360 provides the ability to tailor the system to utilize the terminology you prefer. So the tutorials may vary slightly if you have changed the terminology. For example, if you prefer the term "trainer" versus "faculty" you can make that change. However the tutorials will use the default term "faculty".

If there is a green check mark () in the table below this indicates documentation is available. Simply click on the green check mark and the documentation will open in a new window. The sections are based on the top navigation menu in Edvance360 (see screenshot below). Reminder you can use CTRL+F to search the page.

E360 Top Navigation Menu

 
HOME TAB
E360 Tool Quickstart Guide Video Description
Dashboard Overview × An intentional landing page for users with customizable widgets and shortcut access to progress tracking, resources, learning paths and more.
Account/User Profile
Easily accessible from anywhere in the LMS to update contact information, user specific settings and secure social network.
Account Information Settings × Edit Account Settings for alerts message, email settings, font size & contrast, calendar settings, test question and gradebook options.
Account Information Change Password × Change the password for your Edvance360 account (does not apply to SSO or LDAP users).
Blog Accessible from the secure social network allowing users to collaborate by creating a blog post that can be used as a journal, log or newsletter.
COURSES/COMMUNITIES TAB
E360 Tool Quickstart Guide Video Description
Announcements × Messages that appear on Course and Community homepages as updates or other important announcements that can be marked as read and archived on user's Dashboard in "Notifications".
Calendar × An individual and shared tool for users and facilitators to track reminders, events, and due dates. Detailed calendar fields allow for color coding, RSVP, live meetings and more.
E360 Live Live events with integrated webinar tools (whiteboard, chat, screenshare) created via the Calendar.
Class Limiting A tool which allows facilitators and admins to set a limited or max number of users (seats) per course for self registration. Waitlisting also available.
Common Cartridge IMS Global standard format for importing/exporting course packages. Edvance360 is Common Cartridge 1.0 compliant.
Course Notification Agents Automated notifications created by facilitators based on criterion such as scheduled tasks, thresholds and content alerts that can be easily cloned. Notifications can be sent to other facilitators, learners or teaching assistants.
Course Building Mode Course designers have the option to set the course they are currently building in a "Course Building Mode" to prevent "Notifications" (bell icon) from showing every change they make in the course as they build it.
Course Introduction Video (Included in Course Settings: Other video)
Video that displays on the course homepage as an introduction or visual description of a course's objective or mission.
Attendance Tracker & Import to Attendance Tracker (Course Gradebook)
× An optional feature within the Edvance360 Course Gradebook tool which allows Facilitators the option to track user attendance based on created course meeting dates. The tracker includes features for editing, exporting, and the addition of bulk attendance creation, and can be made visible to Learners within their Scores module.
Final Grades, Export Gradebook, Email Grades (Course Gradebook) ×  
Gradebook Items, Categories, Weights, Full Gradebook (Course Gradebook) ×  
Rubrics (Course Gradebook) The Edvance360 Rubric tool allows Facilitators to provide constructive feedback to learners on completed assignments (papers, presentations, videos, pitches, responses to role-playing, etc.) This out-of-the-box grading feature helps standardize scoring or rating based on (customized) rubric criterion. To set it up, Facilitators will first define the criteria on which the assignment will be graded - usually obtaining to objectives, then set the rating scale, and create feedback. 
Badges (Course Settings) Edvance360 provides a free integration with Credly, Open Badges. This enables clients to create their own custom badges, save them, set them for training completions, and share them via the LMS as well as social media sites.
Details (Course Settings)  A customization area which allows Facilitators to define the Course purpose or description and it's access dates, as well as upload a personalized Course Intro Video or Logo/Icon for users to see upon entering their Course homepages.
LTI (Course Settings) The IMS Learning Tools Interoperability (LTI) standard prescribes a way to easily and securely connect learning applications and tools with learning management systems.
Modules (Course Settings)  By default when creating a new Course, all optional course applications (such as Lessons, Discussions, Chats, Dropbox, etc) will be set to the Active Status. The Modules area of Course Settings will allow Facilitators to either activate or deactivate all of the tools of their choice via a dropdown box. There are also options to sort order any and all Modules left in the Active status
Other (Course Settings) The primary area for customization of Course settings, where Facilitators choose any tool via drop-downs to further define tool permissions, options, restrictions,  requirements, tracking, and the visibility of those tools to the Learners of that Course.
Offline Reporting (Course Settings) × Course specific settings related to Offline Reporting.
Course Content Start and End Dates Management of the availability and access to content within a Course.
Discussion Boards`` Communication tool for graded or non-graded interaction allowing commenting, private feedback from instructor. Users can comment, edit, delete and report abuse depending settings by instructor.
Dropboxes Tool for instructors and learners to exchange files. Once an instructor has reviewed the assignment and uploaded it for the learner to review, the learner will receive an email that their assignment is ready for review.
Groups × Users have access to group specific file-sharing folders and discussion boards. Additionally, they can publish their material to share with others.  Groups have access to their own Discussion Forums, calendars, file-sharing, and other tools.
Lessons Lessons provide instructors with the ability group content and setup learning paths that can be sequential or non-sequential. Also allows instructors to track learner progress and determine if learners are spending a significant time on a topic.
Quizzes/Tests  
Course Reports Track learner data individually, at training leves, and company-wide to allow for assessment and compliance of the learning environment.
Course Evaluations ×  
SCORM Edvance360 is SCORM compliant. IMS Global Standard format, SCORM is a collection of standards and specification for online learning.
Surveys Surveys allow instructors to ask participants questions and track the results either anonymously or not.  Questions can be open dialog questions and/or rated/multiple choice questions, which are customizable.
Teaching Assistants  
Types of Content × Provides an overview of the variety of content that can be added to lessons. For example, videos, documents, tests, etc.
Embed Audio Files ×  
Embed Video Files ×  
Upload Videos ×  
Video File Best Practices ×  
Wikis The instructor creates the topic, and from there learners can collaborate together to create a definition by adding and editing content. The learner can then be graded on his/her addition if desired
by the instructor. The wiki tool offers a way to assess the learners knowledge subjectively
because there is no definite answer.
RESOURCE TAB 
E360 Tool Quickstart Guide Video Description
Resource Repository Folders and Files
× Files and test questions may be stored individually in each instructors repository or they may be shared globally in a Global Repository.
Resource Repository Question Bank & Test Building
× Build or import question banks, tests and quizzes for courses that are added as lesson items.
Add Images to Questions × Add images to questions and test story section.
ADMIN TAB 
E360 Tool Quickstart Guide Video Description
Application Settings (Admin Config & Settings) × Navigate to Admin > Config & Settings > Application Settings to customize
Course Available Options (Self-Registration) - included in Application Settings video
Navigate to Admin > Config & Settings > Application Settings > Course Available Options to customize
General Settings Part A (Admin Config & Settings) × Navigate to Admin > Config & Settings > General Settings to customize
Community Tool Settings Navigate to Admin > Config & Settings > General Settings > Community Tool Settings to customize
Course Tool Settings Navigate to Admin > Config & Settings > General Settings > Course Tool Settings to customize
General Settings Part B (Admin Config & Settings) × Navigate to Admin > Config & Settings > General Settings to customize
General Settings; Login Redirect Feature      How to bypass the Homepage Dashboard and direct users to their Trainings/Courses tab directly upon login. 
Branding Your Site (Admin Config & Settings) Navigate to Admin > Config & Settings > Application Settings to customize
Custom CSS for Branding Your Site × Navigate to Admin > Config & Settings > Application Settings > Stylesheet Management to customize
Custom CSS Template × Customizable CSS template so you can brand your site
Users (Admin User Management) × Navigate to Admin > User Management > Users
User Roles (Admin User Management) × Navigate to Admin > User Management > User Roles
Learning Paths: User Training Settings (Admin User Management)
 
User Access (Admin User Management) × Navigate to Admin > User Management > User Access
Departments (Admin User Management) × Navigate to Admin > User Management > Departments
User Defined Fields (Admin User Management) × Navigate to Admin > User Management > User Defined Fields
Multiple Parents to Students (Admin User Management) Navigate to Admin > User Management > Multiple Parents to Students
E360 Help Desk & Internal Help Desk ×  
Banners (Admin Application Management) Administrators can now “market” messages to their users via banners that are linked to either internal or external URLs. Once turned on, banners will show on learner’s Home Pages. This tool can be found in Admin Application Management.
Language Pack Editor (Admin Application Management) × The Language Pack changes the Text on the site to any desired language and allows client to adjust the vocabulary used on each tool and word found in the entire system. All major languages are included at no additional costs.  Any additional languages needed will be provided upon request at no charge.
Relational Dashboard Welcome Video (Admin Application Management) Navigate to Admin > Application Management > Relational Dashboard Welcome Video
Compact Training Dashboard Layout   ×  ×   For clients wishing to remove the Relational Dashboard and other collaborative features within Edvance360, in order to direct their users immediately to a list of their active trainings, learning paths, and completed trainings, we now offer a streamlined Training Dashboard Layout option which can be activated via the creation of a new Help Ticket request to our Edvance360 Help Desk. 
Getting Started Dashboard Video (Admin Application Management) Navigate to Admin > Application Management > Getting Started Video
Industries (Admin Application Management) ×  
Login Code (Admin Application Management) × Navigate to Admin > Application Management > Login Code
Campus (Admin Courses & Communities) × Navigate to Admin > Courses & Communities > Campus
Terms (Admin Courses & Communities) Navigate to Admin > Courses & Communities > Terms
Categories (Admin Courses & Communities) Navigate to Admin > Courses & Communities > Categories
Courses (Admin Courses & Communities) × Navigate to Admin > Courses & Communities > Courses
Merge Course Enrollments
× Only available if merge enrollments is active
Communities (Admin Courses & Communities) Navigate to Admin > Courses & Communities > Communities
Course Evaluations (Admin Courses & Communities) Navigate to Admin > Courses & Communities > Course Evaluations
Import/Export (Admin Courses & Communities) × Navigate to Admin > Courses & Communities > Import/Export
Email, Faculty, Student User Logs (Admin Reports) × Navigate to Admin > Reports
Dormant Students, User Engagements (Admin Reports) × Navigate to Admin > Reports
Abuse, User Mail, Video Services, Auto Convert (Admin Reports) × Navigate to Admin > Reports
Admin and Course Reports, Course Ratings, Course Enrollments, Course Expiring Enrollments (Admin Reports) × Navigate to Admin > Reports
Language Filter (Admin Reports) × Navigate to Admin > Reports
Certificates (Admin Reports)
Edvance360 has an integrated Certificate Suite. The Certificate suite provides the ability to create, print and store certificates for professional development. Instructors can print certificates and mail them to users or users can print their own certificates from their Grades or Records Tab.
E360 Navigator E360 Navigator enables administrators to create an intake form that allows the learner to select their interests, then matches those interests with courses and lessons on those topics. The learner can then take those courses at will, often earning a badge to be shared across the enterprise and on social media, which can be motivation in itself.
External LTI Tools ×  
Homepage Alerts ×  
Homepage Links ×  
Test Admin ×  
Cloning Tools Administrator/Staff can easily clone surveys and training evaluations, trainings, and entire terms Terms can be cloned only by administrators, however instructors can clone their own individual training. Once a training or term has been cloned, the content does not need to be uploaded again since it all points back to the personal or global repositories. Once a term/training has been cloned, the administrator/instructor can then go and use the Start & End Dates tools within the training, to quickly set up the dates for the new term/training.
Competencies ×  
Offline Reporting  
Offline Training Report; add "proof"       Users may now upload "proof" of any completed Training acquired outside of the LMS for approval from Direct Supervisors. Once approved, this proof file will be added to the selected areas of choice - Offline Training Report, ePortfolio, and Profile.  Enable this tool by navigating to Admin > Config. & Settings > General Settings > Offline Training Proof
Single Sign On (SSO) × × There are several SSO options, including LDAP, LTI, OAUTH, PERL, SAML (to encrypted links), for users to authenticate into Edvance360. Additional Information
SAML SSO - Google × How to setup signal sign on using SAML Google
SSO Link Creation × How to setup signal sign on using Link Creation
SSO Link Creation - PERL × How to setup signal sign on using PERL Link Creation